Subscriptions
DZBuild has four plans: Free, Pro, Unlimited, and Enterprise (custom). New accounts get a 3-day free trial of Pro automatically — no credit card needed — so you can build your store, list products, and even take real orders before you decide whether to subscribe.
The four plans
| Plan | Starting price | Best for |
|---|---|---|
| Free | 0 DZD | Testing, low-volume sellers — 5 products, 30 orders/month, no Pixel, no LPs included |
| Pro | 1,000 DZD/month | Single-store merchants running paid ads — 300 products, Pixel, 3 LPs, custom domain |
| Unlimited | 2,500 DZD/month | Multi-store, multilingual, CRM operations — unlimited products / LPs / Pixels, 3 team members |
| Enterprise | Custom | High volume, custom integrations, contracted SLA — 25 team members baseline |
Detailed feature comparisons live on each plan's page.
Naming heads-up: The Unlimited plan's slug in the platform code and the dashboard label is
unlimited(displayed as Illimité in French and غير محدود in Arabic). Same plan, same price, same features — we use the Unlimited label across the EN docs.
The 3-day Pro trial
When you create an account at /register:
- Your store starts on Pro, free, for 3 days.
- All Pro features are unlocked: 300 products, landing pages, Pixel, custom domain, abandoned-cart recovery, advanced storefront customization.
- The countdown is shown in your dashboard.
- At the end of the 3 days, unless you subscribe your storefront goes offline — visitors see a "Store Unavailable" page and cannot browse or buy. None of your data is touched; subscribe at any time and your storefront goes live again instantly with everything exactly as you left it.
The trial happens once per account.
Subscribing
- Open
/dashboard/subscribe. - Pick a plan (Pro or Unlimited). Enterprise is by request — see Enterprise.
- Pick a duration (1 / 3 / 6 / 12 months). Annual saves the equivalent of two months on Pro and five months on Unlimited.
- Pick a payment method:
- CIB / Edahabia via Slick-Pay — the merchant-to-DZBuild payment runs through a platform-managed Slick-Pay account, so you don't need your own Slick-Pay keys for plan payments. Activation is automatic within ~30 seconds after 3-D Secure.
- Manual receipt — pay by bank transfer or BaridiMob and upload the receipt. Our team verifies and activates within 24 hours (often faster).
- Once activated, all features unlock immediately.
Need a walkthrough? Click the ▶ How to renew button at the top of
/dashboard/subscribefor an in-app guided tour. Full video tutorials are on the DZBuild YouTube channel.
Renewals
- Renewal is manual, not auto-charged. We email reminders 7 days, 3 days, and 1 day before expiry.
- Renewing before expiry stacks: the new duration is added to the existing one with no gap.
- Renewing after expiry restarts the plan from the day of payment.
Plan switching transitions
| Direction | Effect |
|---|---|
| Free → Pro | Instant; new features available immediately |
| Free → Unlimited | Instant; new features available immediately |
| Pro → Unlimited | Instant; pro-rated charge for the remaining cycle |
| Unlimited → Pro | At the end of the current cycle |
| Pro not renewed | Storefront becomes Unavailable (both the dzbuild.app subdomain and any custom domain); custom domain unlinked ~12 h after expiry; all data kept; renew to restore |
| Unlimited not renewed | Storefront becomes Unavailable (both the dzbuild.app subdomain and any custom domain); custom domain unlinked ~12 h after expiry; all data kept; renew to restore |
| Any → Enterprise | Contact us, contract scopes effects |
See Upgrades for the detailed mechanics, including pro-rated charge math.
What happens if you do not renew
If your paid plan (Pro, Unlimited, or Enterprise) expires and you do not renew:
- Your storefront goes offline. Anyone who visits your store — on your
your-slug.dzbuild.appsubdomain or your custom domain — sees a "Store Unavailable" page. Customers cannot browse or buy until you renew. - Your custom domain is unlinked. About 12 hours after expiry, any connected custom domain is disconnected (removed from DZBuild and Cloudflare). When you renew, just re-connect it from Dashboard → Domains — it takes a minute.
- Nothing is deleted. Your products, orders, customers, settings, landing pages, Pixels and all configuration are kept exactly as they were — your plan is never downgraded behind the scenes.
- Renew anytime and everything comes back instantly — your storefront goes live again and all your data is exactly where you left it. (Just re-link your custom domain.)
If an account stays unrenewed for 12 consecutive months, DZBuild reserves the right to close it. This is not automatic, but please renew — or export your data — if you intend to keep the account.
Multiple stores
If you're on Unlimited or Enterprise, each store under your account has its own subscription state but shares your single billing identity. Orders, products, and customers stay scoped per store. See Multi-store.
Frequently asked
Q: Can I get an invoice?
A: Yes. Open /dashboard/invoice/download after activation. Both automated (Slick-Pay) and manual-receipt payments produce a numbered invoice.
Q: Can I pay annually for one store and monthly for another? A: Yes, on Unlimited. Each store has its own subscription record.
Q: What if my receipt is rejected? A: You'll get an email with the reason. Re-upload a clearer copy and we'll re-verify, usually within an hour.
Q: Refund policy? A: Pro and Unlimited subscriptions are non-refundable once activated. Enterprise refunds are governed by the contract.
Q: I see "Unlimited" / "Illimité" / "غير محدود" — is that Unlimited?
A: Yes. Same plan. The slug is unlimited in our codebase, the AR/FR display in the dashboard is "غير محدود" / "Illimité", and we use Unlimited as the marketing display name in EN docs.