Enterprise plan
Enterprise is a custom plan for merchants who have outgrown Unlimited or who need contractual guarantees that an off-the-shelf plan can't carry. There's no fixed price — every Enterprise contract is shaped around what you actually need.
Enterprise is by request only. It's not visible as a self-serve checkout in
/dashboard/subscribe. Contact us at dzbuild.com/contact to start the conversation.
What's included by default
Even before negotiation, Enterprise carries this baseline:
| Feature | Enterprise |
|---|---|
| Stores | Unlimited |
| Products | Unlimited |
| Orders / month | Unlimited |
| Landing pages | Unlimited |
| Pixels | Unlimited per type |
| Team members | 10 |
| Custom favicon | ✅ |
| Custom domain | ✅ (multiple) |
| Multilingual storefront | ✅ |
| Advanced Orders CRM | ✅ |
| Workers | Negotiated (typically 5+) |
| Priority support | ✅ named contact |
Source: src/Services/TeamService.php:669 (10 team members), src/Controllers/LandingPageController.php:19 (unlimited LPs), src/Services/PixelService.php:177 (unlimited Pixels).
When Enterprise makes sense
- Order volume that pushes Unlimited's implicit per-store limits — typically 10,000+ orders per month per store.
- Multiple stores under one umbrella brand with shared team, shared inventory rules, or shared courier accounts.
- High-traffic ad spend that needs more concurrent Pixel CAPI throughput and more background workers than Unlimited's 3.
- Custom courier integration — a courier we don't already support, a private API endpoint, or non-standard webhook formats.
- Custom payment integration — a bank gateway or payment processor outside CIB / Edahabia via Slick-Pay.
- Service-level guarantees in writing — uptime SLA, response-time SLA, named support contact.
- Dedicated infrastructure — isolated workers, dedicated database, isolated Cloudflare zone for your tenants.
- Compliance requirements — data-residency clauses, signed DPA, reseller-of-record arrangements.
- A larger team: Enterprise = 10 team members; Unlimited caps at 3.
What's negotiable
Every Enterprise contract is bespoke, but most include some combination of:
| Area | Typical Enterprise additions |
|---|---|
| Quotas | Custom limits on stores, products, landing pages, Pixels |
| Workers | More than 3 (Unlimited's cap) — sized to your peak load |
| Couriers | Custom integrations on request; priority on the courier sync queue |
| Payments | Custom payment gateway wiring |
| API | Higher API rate limits and custom webhook destinations |
| Support | Named contact, response-time SLA, optional Telegram / WhatsApp escalation |
| Infrastructure | Optional dedicated workers, dedicated cache, isolated zones |
| Onboarding | Migration assistance, data import, theme tuning |
| Contracts | Annual contract with custom terms, signed DPA, reseller terms if applicable |
How to start
- Go to dzbuild.com/contact.
- Tell us:
- Your current store(s) and approximate monthly orders.
- Which Unlimited limits you're hitting (or expect to hit).
- The custom requirements you have in mind.
- We'll schedule a 30-45 minute call, scope the contract, and send back a proposal.
- Once signed, the configuration ships within a few business days.
Pricing
There's no published price. It's set per contract, based on:
- The custom infrastructure you need.
- The integrations to build or extend.
- The support level (response time, named contact, escalation channel).
- The contract length (annual contracts get the best per-month rate).
Annual is the default; multi-year contracts are available.
Frequently asked
Q: Can I move from Unlimited to Enterprise without disruption? A: Yes. We migrate in place — same store IDs, same domains, same data. The cutover is usually invisible to customers.
Q: Is Enterprise just "Unlimited with bigger numbers"? A: No. Enterprise often involves custom code (a new courier adapter, a new payment integration), contractual SLA, and dedicated resources — not just lifted quotas. Unlimited is the right fit if you only need the headroom.
Q: Do I need an active Pro or Unlimited plan first? A: Not strictly. New merchants who already know they need Enterprise can start there directly. Most existing merchants graduate from Unlimited.
Q: What's the smallest Enterprise contract you do? A: We don't publish a floor, but Enterprise rarely makes sense below a few thousand monthly orders, unless you specifically need a custom integration or a contracted SLA. If you're not sure which side of the line you sit on, talk to us — we'll be honest about whether Unlimited is the better fit.
Q: Is there a downgrade path? A: Yes — Enterprise can move to Unlimited at the end of the contract term, or sooner via clauses negotiated in the original contract.