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Product Reviews

Category: Marketing  ·  Type: Free first-party

Let customers leave star ratings + photo reviews on your products. Verified reviews dramatically boost conversion (+20–40% on most stores).

🎬 Video​

Why install​

Cold traffic is skeptical. Real reviews from real Algerian customers (with photos!) are the single strongest trust signal. Without reviews, you rely on your descriptions doing all the convincing.

Features​

  • 1-to-5 star rating
  • Optional written review
  • Optional photo upload (1–4 photos)
  • Verified-purchase badge (we check the customer ordered the product)
  • Moderation queue (you approve before publish)
  • Reply to reviews publicly
  • Filter reviews (5★, 4★, with photos, …)
  • Auto-email "leave a review" 7 days after delivery

How to use​

  1. Install + activate from Dashboard → Add-ons → Product Reviews.
  2. Settings → Reviews:
    • Auto-approve: ON or OFF
    • Auto-email after delivery: ON / OFF + day delay
    • Required fields: rating only / rating + text / rating + text + photo
  3. Save.

Storefront product pages now have a Reviews section.

Auto-email​

7 days after a successful delivery, we email the customer:

"How was your [product name]? Leave a review and help others decide."

With a one-click link to the review form (pre-fills name + email + product).

Moderation​

By default, all reviews go to the queue. You approve from Marketing → Reviews → Pending. Reasons to reject:

  • Profanity / hateful
  • Off-topic
  • Obviously fake (spam)
  • Negative review for the wrong product

Approved reviews are public; rejected reviews never show.

Best practices​

  • Don't filter for 5-star only — a mix of 4 and 5 stars looks more authentic and converts better than all 5s.
  • Reply to every review — especially negative ones. "Sorry, please contact support" turns a 1-star into a 4-star fix.
  • Encourage photo reviews — offer a 5% discount code in the auto-email for reviewers with photos.

Frequently asked​

Q: Can I import reviews from another platform? A: Yes — Settings → Reviews → Import CSV (Pro plan).

Q: Will fake reviews hurt me? A: Yes — Algerian buyers spot them. Auto-approve OFF is safer for new stores.