Product Reviews
Category: Storefront · Min plan: Free · Slug: product-reviews
Allow customers to leave reviews on products. Verified purchase detection via fingerprint matching.
Features
- Star ratings (1-5)
- Verified purchase badge
- Fingerprint-based buyer detection
- Review moderation dashboard
- Anti-spam rate limiting
How it works
After activation, every product page renders a review form below the description. Customers leave a 1-5 star rating, a name (optional, configurable), and a comment. If the same browser fingerprint placed an order for the product earlier, the review automatically receives a Verified purchase badge — no login required.
A moderation dashboard lives at /dashboard/reviews (it is one of the Management Tools sidebar items, not in the add-ons grid). From there you can approve, reject, or delete reviews and reply publicly.
How to activate
- Open Dashboard → Add-ons at
/dashboard/addons. - Find Product Reviews under Storefront.
- Click Activate (Free plan).
- The settings panel exposes:
- Auto-approve reviews — on by default.
- Minimum auto-approve rating — reviews below this rating queue for moderation (default 1, i.e. all auto-approve).
- Require reviewer name — on by default.
- Show reviews on product page — on by default.
Moderation
Open /dashboard/reviews to see the queue. For each review you can:
- Approve / Reject / Delete
- See the linked product, the rating, and whether it carries the verified-purchase badge
- Filter by status, product, or rating
A red badge in the sidebar shows the count of reviews waiting for moderation when auto-approve is off.
Anti-spam
The add-on rate-limits reviews per browser fingerprint and applies basic content checks. For stronger spam protection on storefronts that take cold traffic, also activate Captcha Protection.
Tips
- Leave auto-approve on if your store is low-volume — you will catch any abusive review later. Turn it off only when running heavy paid traffic.
- Set minimum auto-approve rating to 3 or 4 if you start receiving spam — 1- and 2-star reviews queue for review while normal positive reviews still flow through.
- Verified-purchase badges are powerful trust signals for cold traffic. Don't filter them out by being too strict on moderation.
- Reviews appear inline on the product page and feed into the storefront's structured data, helping your Google rich snippets.