Multi-store
A single DZBuild account can own multiple stores. Each store has its own products, orders, customers, theme, domain and subscription — but you sign in once and switch between them in the dashboard.
Multi-store is available to merchant accounts — the store picker appears in the dashboard sidebar when it is available to you.
To create an additional store, every store you already own must currently be on an active, unexpired paid plan — Pro, Unlimited or Enterprise; Pro counts. You also have to wait 5 minutes between store creations, and there is a ceiling of 50 stores per account.
There is no per-plan store quota; the practical limit is that each extra store needs its own paid subscription. Renew or upgrade from /dashboard/subscribe — the ▶ How to renew button on that page launches a guided in-app tour, and video walkthroughs are on the DZBuild YouTube channel.
When to use multi-store
| Use case | Example |
|---|---|
| Different brands | "Brand A" and "Brand B" with separate themes and audiences |
| Different categories | Fashion + Electronics on separate storefronts |
| Different markets | Algeria-only and international, with different couriers / currencies |
| Test sandbox | Try a new theme or product strategy without touching your live store |
If you just want a multilingual storefront, install the Multi-Language add-on — that's a single store with multiple languages, simpler than running two stores.
Creating an additional store
Open the store-picker at the top of the dashboard sidebar → Create new store. Walk through the same flow as your first store. The new store is provisioned in seconds and you're switched into it.
Create new store only appears in the picker when you are eligible — every store you already own must be on an active paid plan, and at least 5 minutes must have passed since your last store creation. If the option is missing, renew the lapsed store first.
Switching between stores
Click the store-picker → pick another store. The dashboard reloads in that store's context — products, orders, settings all flip to the new store.
Each entry in the picker carries that store's own plan badge, a useful reminder that plans are per store. A plan change you just made can take a moment to show there.
Stores using the Digital theme have a different dashboard surface (digital orders, digital payment settings, digital storage), so switching between a physical store and a digital store changes which menu entries you see.
Important: every dashboard change (saving a product, updating shipping rates, editing a domain) applies to the store you are currently switched into — switch to the right one before making changes.
Shared vs. per-store
| Shared across all your stores | Per-store |
|---|---|
| Login, password, 2FA | Products, categories, orders, customers |
| Account-level email + name | Subscription plan, expiry and invoices |
| — | Team members |
| — | AI credits balance |
| — | Theme + branding + custom CSS |
| — | Domains, payment methods, courier integrations |
| — | API keys, pixels, abandoned-cart settings |
| — | Add-on activations |
Each store carries its own subscription — its own plan, its own expiry date, its own invoice. Being on Pro for Store A does not make Store B Pro; if Store B lapses, it is locked out of paid features and you also lose the ability to create further stores until every store is paid again.
Team members are per store
Team members cannot be shared between stores. An invite is rejected if the email address already has a DZBuild account, so one person can staff only one store — staff each store with its own set of previously-unregistered invitees. See Team.
API and multi-store
Each store has its own API keys. There is no cross-store endpoint — operate one store at a time. To work with both stores from a script, generate a key per store and authenticate per-call. See API authentication.
Multi-store gotchas
- Check which store is active before you edit: changes apply to the store you are switched into. If a stale browser tab submits a change for the wrong store, DZBuild still validates ownership before applying it.
- AI credits are per store. Each store has its own balance, purchases and usage history at
/dashboard/ai-credits— credits bought for Store A cannot be spent on Store B. - Add-ons activate per store. Activating Captcha Protection on Store A does not turn it on for Store B.
Deleting a store or the account
There is no self-service deletion in the dashboard, for a single store or for the whole account. Open a support ticket and attach a screenshot of your account settings page inside the app, showing the email address (and the phone number, if you have one) linked to the account. That screenshot is how the team confirms the request really comes from the account owner.
Once the team has confirmed it, the account is deleted in full after 30 days. Export anything you still want to keep before you send the request.
Frequently asked
Q: How many stores can I have? A: There is no per-plan store quota. You can keep creating stores as long as every store you already own is on an active paid plan, with a 5-minute gap between creations and a ceiling of 50 per account.
Q: Can I move products between stores? A: Not in one click, but there is a product export. Connect the Google Sheets add-on on Store A and use its Export products tile: your catalogue lands in a sheet you can download as CSV, reshape, and feed to Store B's bulk import. If the catalogue already exists in Shopify, the Shopify Import add-on is the shorter path. Bulk import always creates new products, so it works fine as the destination side. Ask support if you need a one-off catalogue copy.
Q: Can one store sell digital and physical products together? A: No. A store runs in one mode. Open a second store on the same account for the other kind of product and switch between them in the store picker.
Q: I paid for the wrong store. Can the remaining period be moved? A: Yes, on request. Open a support ticket with your account email and the links to both stores, and the team moves the remaining paid period across.
Q: Can two team members work on different stores at the same time? A: Yes — sessions are independent, and each member belongs to one store anyway.