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Customers

Every order creates (or updates) a customer record. This page covers the customer list, segmentation, and CRM-style features.

🎬 Video​

The customer list​

Dashboard → Customers shows every customer with:

  • Name, phone, email
  • Total orders, total spent
  • Last order date
  • Wilaya
  • Tags (you can add: VIP, fake, complainer, …)

Filter by:

  • Wilaya
  • Order count (1, 2+, 5+)
  • Total spent (>X DA)
  • Last order date

Customer detail page​

Click a customer to see:

  • Contact info
  • All orders (with timeline + status)
  • Total revenue
  • Average order value
  • Repeat rate
  • Notes (internal)

Segmentation​

Most-used segments:

  • VIP — total spent > 20,000 DA. Worth special handling.
  • Repeat — ≥ 2 orders. Already trust you.
  • At risk — last order ≥ 90 days. Win-back campaign target.
  • One-and-done — exactly 1 order. Likely abandoned product fit.

Bulk export​

Export the filtered list as CSV: name, phone, email, wilaya, total_orders, total_spent. Use for SMS campaigns, mailing lists, or import into another CRM.

warning

Customer data is regulated under Algerian privacy law and DZBuild's terms. Don't share or sell the list. Customers can request deletion.

Customer types​

TypeWhen
GuestBought without creating an account (most COD buyers)
RegisteredCreated a login during checkout — can see order history
ImportedAdded by you via CSV

Working with the API​

If you need programmatic access, see the Customers API.